The Drone App
Talk to the people
who build it.
One address for everything: a beta invitation, a zone that looks wrong, a question about your data. We answer every message ourselves.
No ticket numbers, no bots. Written replies from the person who made the thing you’re asking about.
Join the beta
One email. Three steps.
The beta runs through Apple’s TestFlight, so there is nothing to sideload and nothing to trust but Apple.
Send us your Apple ID address
Email support@thedapp.net with the address you use for the App Store. A word on where you fly helps us prioritise countries.
Accept the invitation
Apple sends the TestFlight invitation to that address. Install TestFlight from the App Store if you don’t have it, then tap Accept.
Fly, and tell us what’s wrong
Every screen you see is the release build. It stays free for as long as the beta runs, and your account carries over when it ships.
Report a problem
What gets it fixed fast.
A zone that looks wrong is the most useful message we get. Pilots on the ground find bad feeds before we do.
Where
The country and the place — a town, an airfield, a zone name if the app shows one. A screenshot of the map with the pin is perfect.
What you saw, and what you expected
“The app says clear, the authority’s map says restricted” is enough. A link to the authority’s page, if you have one, saves us a day.
What you were holding
iPhone or Apple Watch model and the iOS or watchOS version. If the app crashed, just say roughly when — the crash report reaches us on its own, with the version numbers attached and nothing about where you were.
Frequently asked
Quick answers.
My sign-in link never arrived.
The app signs you in with a link sent to your email — there is no password. Check spam and that you typed an address you can open on this phone. We can only send two links an hour to one address, so if you tapped send a few times, wait an hour and ask once.
How do I delete my account?
In the app: Profile → Delete account, then type DELETE to confirm. It erases your account and everything we hold about you — your sign-in and any crash reports — and it cannot be undone. Nothing is kept back for later. Your plans and drones were never on our servers; they stay on your phone until you delete the app.
What do you store about me?
Your email address, a display name if you set one, and a crash report if the app ever crashes — version numbers and Apple’s diagnostic, never your location. That is the whole list. Where you are, your plans and your drones never leave your phone — the zone check runs on the device, so no server ever learns where you were standing. The privacy policy has the detail, down to the hosting logs.
Does the app give me permission to fly?
No app can. Where a zone needs an authorisation, you still get it from the authority — the app names which one and stops there. Our principles say the same thing at greater length.
Do my plans sync between my iPhone and Mac?
Not yet. A plan stays on the device you made it on, and it never reaches our servers — by design, not by oversight. Make it on the device you’ll fly with.
A country I fly in isn’t covered.
Tell us which one. A country arrives when its authority publishes usable data, and knowing where pilots actually are decides what we chase first.